Regret going solar? Let's figure out the fix.
Whether it's a lease you wish you hadn't signed, panels that stopped producing, or a bill that never dropped, most solar regret comes from a specific, fixable cause. This guide walks you through what to do right now, how to escalate if you need to, and how to tell whether your system is worth keeping.
What to do right now
Find your situation
The escalation path
If the issue is service or warranty, start with the company that owns or installed the system and put your request in writing. If they don't respond, go up the chain: the equipment manufacturer for a panel or inverter warranty, then your state's consumer-protection office.
If the issue is how you were sold, a forged signature, a promise that isn't in the contract, or work done without permits, that's a consumer-protection matter. In Connecticut, the Department of Consumer Protection and the Office of the Attorney General handle these. In New York, contact the Attorney General's office. Keep a written record of every conversation.
Worried your installer is gone or failing? Our guide on what happens if your solar company goes bankrupt covers how warranties and service obligations survive a company failure.
When solar is actually worth keeping
Here's the honest part. Solar isn't a scam, and it isn't magic. In Connecticut and New York, where electricity runs well above the national average, a system that's sized for your usage and billed correctly genuinely lowers what you pay to power your home. Most regret comes from a deal that was set up wrong, not from the technology.
So before you write the whole thing off, it's worth checking whether yours is a fixable setup problem or a genuinely bad deal. We'll look at it with you and tell you straight, even if the answer is that you should hold what you have. For the bigger-picture math, see is solar worth it in Connecticut.
Get a free second opinionFrequently asked questions
Sometimes, but it depends on your contract. Most leases run about 20 years and price an early buyout at fair market value, which can be expensive in the first several years. Start by reading the buyout and transfer language in your signed agreement before deciding whether to hold, buy out, or sell.
Pull your signed contract and your most recent utility bills. Most regret traces to one of three things: the financing terms, a system sized wrong for your usage, or a billing or net-metering setup that's eating your savings. Diagnosing which one it is tells you what to fix.
Often, yes. In Connecticut and New York, where electricity runs well above the national average, a system that's sized correctly and billed correctly still lowers the total cost of powering your home. The question isn't whether solar works, it's whether your specific deal was set up to work for you.
In Connecticut, the Department of Consumer Protection and the Office of the Attorney General handle solar sales and contract complaints. In New York, contact the Attorney General's office. Document everything in writing and keep copies of your contract, proposal, and any promises made during the sale.
Talk it through with someone on your side
We don't install panels and we're not trying to sell you a new system. Tell us what went wrong and we'll help you find the fix. Free, no pressure.