Privacy Policy

When you request a consultation or assessment through SolarPro Lab, we may collect the following information:

• Your name, phone number, and email address

• Your home address and service ZIP code

• Monthly electric bill and energy usage details

• Roof condition, age, type, and shade information

• Your goals and timeline for going solar

This information is collected through our online consultation form and during phone conversations with our solar advisors.

The information you provide is used solely to deliver the solar advisory services you requested. Specifically, we use it to:

• Assess whether solar is a good fit for your home

• Size and design a system appropriate for your energy needs

• Research available incentives in your area (Connecticut, New York City, or Long Island)

• Coordinate with vetted solar providers on your behalf

• Follow up with you about your assessment results

We do not use your information for any purpose beyond providing the service you asked for.

Your personal information is never sold, rented, traded, or shared with any third party — ever.

Only SolarPro Lab staff and consultants directly assigned to your account will have access to your information. You will not receive calls, emails, or texts from any solar installer, lead aggregator, or marketing company as a result of contacting SolarPro Lab.

This is a core commitment, not a fine-print disclaimer.

Your information is stored securely using Supabase, an enterprise-grade database platform with industry-standard encryption in transit and at rest.

Access to your data is strictly limited to SolarPro Lab consultants who are actively working on your account. We do not retain your data indefinitely — if you request deletion of your information, we will honor that request promptly.

To request data deletion, contact us at solarprolab@gmail.com.

SolarPro Lab uses Resend to process and deliver email confirmations triggered by form submissions on our website. Resend transmits your submitted data to our inbox but does not store, sell, or use your personal information for any marketing purposes.

No other third-party service receives your personal data as a result of contacting SolarPro Lab.

Our website may use basic analytics cookies (such as Google Analytics) to understand how visitors use our site. These cookies do not identify you personally and are used only to improve the website experience.

We do not use advertising cookies, remarketing pixels, or behavioral tracking cookies.

You can disable cookies at any time through your browser settings.

If you have any questions about this Privacy Policy or how your information is handled, please reach out:

Email: solarprolab@gmail.com

Phone: (320) 361-3953

SolarPro Lab serves homeowners in Connecticut, New York City, and Long Island.