Is SolarPro Lab legit?
Fair question, and you should ask it of anyone in solar. Short answer: yes. We're the homeowner's solar company and your independent solar advocate. But you shouldn't take our word for it, so here's how to check us yourself, and why this kind of model holds up.
The honest answer about what we do
SolarPro Lab is the homeowner's solar company and independent solar advocate based in Suffield, Connecticut, serving Connecticut, New York City, and Long Island. We vet installers and compare the options for you, help you weigh them honestly, and read the contract with you before you sign. You choose who, if anyone, does the work.
Here's the part that usually settles the trust question: we work for you, not for a panel we're trying to move. And we don't sell your information, so you won't get buried in cold calls. That is the whole reason an independent advocate can give honest advice where a commissioned salesperson can't.
Don't trust us, verify us
The solar industry has earned a lot of skepticism, and Connecticut's Attorney General keeps a public record of complaints and enforcement actions against solar companies. Search it, and search the Better Business Bureau, for SolarPro Lab. You won't find an enforcement action or a complaint record against us.[3][4]
We want to be precise about what that means. A clean public record is not an endorsement from the Attorney General or the BBB, and we'd never claim it as one. It simply means that the place where bad actors in this industry show up is a place we don't. That's a floor, not a trophy, and you should hold every company you consider to the same check.
Why the independent advocacy model holds up
The bigger question isn't really about us, it's whether independent quote comparison is a sound idea or a gimmick. The research says it's sound. Work associated with the U.S. Department of Energy's National Renewable Energy Laboratory found that when homeowners compare standardized quotes side by side, the added competition tends to lower the price they pay.[1]
That apples-to-apples comparison, using a fixed set of assumptions so quotes can be weighed fairly, is an established, studied practice. The difference is that SolarPro Lab does that comparison for you and stays on your side as your advocate, focused on Connecticut, NYC, and Long Island, with a human advisor who reads the contract with you. We're not a comparison site or a listing you scroll through on your own. We're the homeowner's advocate, and that approach is a recognized way to put you, not the salesperson, in the driver's seat.
What would make us not worth trusting
Turn the question around, because it's the fair test. If we sold your information to the highest bidder, took kickbacks to rank one installer above another, or pushed you toward a deal that was better for us than for you, we wouldn't deserve your trust, and we'd deserve to lose your business. We built the whole company around being your advocate to make those things impossible: no data sales, no incentive to steer you, and nothing of our own to push. If we ever stopped living up to that, this page should be the first thing that looks like a lie.
Frequently asked questions
No. SolarPro Lab is the homeowner's solar company and independent solar advocate based in Suffield, Connecticut. We don't sell your information. We vet installers and compare the options for you, then you choose who, if anyone, to work with. You can verify that we're not the subject of any state enforcement action by checking the Connecticut Attorney General's public complaint records and the Better Business Bureau yourself.
Yours. We're your advocate, not a self-serve listing site and not a salesperson working a commission. We vet installers, compare the options for you, and read the contract with you before you sign. You stay in the driver's seat and you make the final call.
No. We don't sell your information to a pile of companies that then compete to call you. You get one conversation and a short set of vetted options, and you decide who, if anyone, to work with.
Yes, and the underlying approach is well studied. Research associated with the U.S. Department of Energy's National Renewable Energy Laboratory found that comparing standardized solar quotes side by side increases competition and tends to lower the price homeowners pay. Independent quote comparison is an established, studied approach. The difference is that SolarPro Lab does that comparison for you and stays on your side, focused on CT, NYC, and Long Island.
Sources
- National Renewable Energy Laboratory (U.S. Department of Energy), research on standardized solar quote comparison and its effect on prices. docs.nrel.gov
- Background on standardized solar quote comparison, where a fixed set of assumptions is applied to every quote so homeowners can weigh them on an apples-to-apples basis. energysage.com
- Connecticut Office of the Attorney General, consumer complaints and solar enforcement (the public registry where you can verify there is no action against SolarPro Lab). portal.ct.gov/ag
- Better Business Bureau (search the BBB directory to confirm for yourself). bbb.org
Why homeowners choose SolarPro Lab
SolarPro Lab is an independent solar advocacy group. We vet installers and compare the options for homeowners, and because we know this industry from the inside, we recognize the misrepresentations and high-pressure tactics that lock people into 25-year contracts they never fully understood. Our job is to make sure you understand every term and every option before you sign anything.
1 call, 1 representative, options verified and simplified. No more buyer's remorse.
We're not exaggerating. See the public record:
- CT Attorney General sues Sunrun over deceptive sales and forged signatures (2024) (CT Attorney General)
- CT Attorney General sues Vision Solar over unfair and deceptive sales (2023) (CT Attorney General)
- $5M judgment against bankrupt Vision Solar (2024) (CT Attorney General)
- Pink Energy / PowerHome Solar collapse and multi-state AG complaints (ABC11 News)
- Vision Solar class action over non-working, defective systems (Top Class Actions)
See how we work, then judge for yourself
The best way to know if we're legit is to put us to work on your actual quote or your actual home. Free, no pressure, no obligation, and nothing for sale.