Is SolarPro Lab legit?
Fair question, and you should ask it of anyone in solar. Short answer: yes. We're an independent marketplace, not an installer and not a lead seller. But you shouldn't take our word for it, so here's how to check us yourself, and why this kind of model holds up.
The honest answer, including how we get paid
SolarPro Lab is an independent solar marketplace based in Suffield, Connecticut, serving Connecticut, New York City, and Long Island. We don't install panels. We match homeowners with vetted installers, help them compare honestly, and read the contract before they sign.
Here's the part that usually settles the trust question: you never pay us. Installers pay a referral fee, and it's flat across every installer in the network. Because the fee is identical no matter who you pick, we have no reason to push one company over another. And we don't sell your information, so you won't get buried in cold calls. That structure is the whole reason an independent marketplace can give honest advice where a commissioned salesperson can't.
Don't trust us, verify us
The solar industry has earned a lot of skepticism, and Connecticut's Attorney General keeps a public record of complaints and enforcement actions against solar companies. Search it, and search the Better Business Bureau, for SolarPro Lab. You won't find an enforcement action or a complaint record against us.[3][4]
We want to be precise about what that means. A clean public record is not an endorsement from the Attorney General or the BBB, and we'd never claim it as one. It simply means that the place where bad actors in this industry show up is a place we don't. That's a floor, not a trophy, and you should hold every company you consider to the same check.
Why the marketplace model holds up
The bigger question isn't really about us, it's whether an independent solar marketplace is a sound idea or a gimmick. The research says it's sound. Work associated with the U.S. Department of Energy's National Renewable Energy Laboratory found that when homeowners compare standardized quotes through an online marketplace, the added competition tends to lower the price they pay.[1]
That apples-to-apples comparison approach, using a fixed set of assumptions so quotes can be compared fairly, was pioneered by platforms like EnergySage.[2] We run the same independent-comparison model, focused on Connecticut, NYC, and Long Island, paired with a human advisor who reads the contract with you. The model isn't novel or risky. It's a recognized way to put the homeowner, not the salesperson, in the driver's seat.
What would make us not worth trusting
Turn the question around, because it's the fair test. If we sold your information to the highest bidder, took kickbacks to rank one installer above another, or pushed you toward a deal that was better for us than for you, we wouldn't deserve your trust, and we'd deserve to lose your business. We built the whole model to make those things impossible: no data sales, a flat fee that removes the incentive to steer, and no panels of our own to push. If we ever stopped living up to that, this page should be the first thing that looks like a lie.
Frequently asked questions
No. SolarPro Lab is an independent solar marketplace based in Suffield, Connecticut. We don't install panels and we don't sell your information. We match homeowners with vetted installers and help them compare. You can verify that we're not the subject of any state enforcement action by checking the Connecticut Attorney General's public complaint records and the Better Business Bureau yourself.
Installers pay us a referral fee, and it's flat across every installer in our network. You never pay us anything. Because the fee is the same no matter who you choose, we have no financial reason to steer you toward one company over another.
No. We're not a lead generator. We don't sell your information to a pile of companies that then compete to call you. You get one conversation and a small set of vetted matches, and you decide who, if anyone, to work with.
Yes, and it's well studied. Research associated with the U.S. Department of Energy's National Renewable Energy Laboratory found that comparing standardized solar quotes through an online marketplace increases competition and tends to lower the price homeowners pay. The apples-to-apples comparison approach was pioneered by platforms like EnergySage. We run the same independent-comparison model for CT, NYC, and Long Island.
Sources
- National Renewable Energy Laboratory (U.S. Department of Energy), research on solar marketplace quote comparison and its effect on prices. docs.nrel.gov
- EnergySage, "How It Works" (a fixed set of assumptions for every quote so homeowners can make apples-to-apples comparisons). energysage.com
- Connecticut Office of the Attorney General, consumer complaints and solar enforcement (the public registry where you can verify there is no action against SolarPro Lab). portal.ct.gov/ag
- Better Business Bureau (search the BBB directory to confirm for yourself). bbb.org
See how we work, then judge for yourself
The best way to know if we're legit is to put us to work on your actual quote or your actual home. Free, no pressure, no obligation, and nothing for sale.